- Locked due to incorrect password: Entering an incorrect password 5–10 times in a row will typically trigger an automatic 30-minute account lock. Wait for the lock to expire and try again, or reset your password.
- Locked for security reasons: If suspicious activity is detected, your account may be temporarily suspended. In that case, email support@nbajer.best — once your identity is verified, your account will be unlocked within 24 hours.
- Incomplete KYC: If your NID has not been verified before a large withdrawal, your account activity may be restricted. Please send a photo of your NID or passport to support.
- Suspected Policy Violation: If your account has been locked due to suspected duplicate accounts or bonus abuse, contact support with full details to submit an appeal.
- Your date of birth is verified during registration. If you are under 18, your registration will not be completed.
- NID verification is mandatory for large transactions — if the NID shows an age below 18, the account will be permanently closed.
- If a minor opens an account using false information and is later identified, all account balances may be forfeited.
- If you suspect an underage family member is using nbajer, email support@nbajer.best — immediate action will be taken.
- Example: If you deposit ৳1,000 and receive a ৳1,500 bonus (total ৳2,500), a 15x rollover means you must wager 15 times the bonus amount — ৳1,500 × 15 = ৳22,500 in total bets.
- Only bets placed using the bonus balance count toward the rollover — bets made with your main balance are tracked separately.
- Some games contribute 100% toward the rollover (such as Sports Betting), while others contribute less or are excluded entirely.
- Once the rollover is complete, your bonus balance is added to your main balance and becomes available for withdrawal.
- You can track your bonus progress from your account dashboard.
- Wait 5–15 minutes: The network may be busy — please refresh the page.
- Check your bKash/Nagad SMS: A confirmation SMS should arrive on your mobile once the payment goes through. If you don't receive one, assume the payment did not complete.
- Check that you sent it to the correct number: Make sure the transfer was sent to nbajer's official merchant number.
- If it hasn't arrived after 30 minutes: Email support@nbajer.best with your bKash transaction ID or reference number. Most issues are resolved within 1 hour.
- If You Were Charged Twice: Send both transaction IDs — one will be cancelled or the excess amount will be refunded.
- Step 1: Log in to nbajer and go to the Sports Betting section.
- Step 2: Add a selection from the first match to your betslip (e.g., Bangladesh to win).
- Step 3: Continue adding selections from the second, third, and further matches in the same way. The betslip will automatically display as an Accumulator.
- Step 4: Your betslip will display the combined odds and potential winnings. Enter your stake and click the "Place Bet" button.
- Maximum Selections: Typically, an accumulator can hold a maximum of 20 selections.
- Keep in mind: Adding two selections from the same match (e.g., one team to win + first goalscorer in that same match) to an accumulator is not permitted — the bet may be cancelled.
- Standard withdrawal (৳500 – ৳50,000): 5–30 minutes, in most cases under 10 minutes.
- Large withdrawals (over ৳50,000): 1–4 hours if KYC verification is complete; if not, verification must be done first.
- Withdrawal conditions: Withdrawals must be made through the same method used for your deposit — if you deposited via bKash, your withdrawal will go back to bKash.
- Minimum Withdrawal: ৳300.
- Withdrawal Fee: nbajer charges no withdrawal fees — you keep every bit of what you win.
- If there is a delay: If the funds haven't arrived after more than 1 hour, contact support with your withdrawal reference number.
- Sports Betting (cricket, football, etc.): Minimum bet starts from ৳10.
- Live Betting: Minimum ৳20 — because odds change rapidly in live betting, the minimum stake is set slightly higher.
- Live Casino (Baccarat, Roulette): Minimum bets range from ৳50 to ৳500 depending on the table. VIP tables carry a higher minimum.
- Slots: Starts from as low as ৳10, with some slots going even lower.
- Maximum bet: Each match or game also has a maximum limit, which will be shown automatically on the bet slip.