Nbajer Privacy Policy – How Your Information Is Protected

By creating an account or using nbajer's services, you agree to this Privacy Policy. We want you to fully understand what information we hold about you, why we hold it, and how we keep it secure.

Nbajer primarily serves users in Bangladesh. Our goal is to create an environment where you can play with confidence, knowing your personal information is never in the wrong hands.

• This policy applies to the website, mobile app, and all channels through which you interact with nbajer.
• Any changes to the policy will be announced on the site, and significant updates will also be sent to you by email notification.
• If any part of this policy is unclear, feel free to ask our support team — we're happy to explain.

Nbajer only collects information that is genuinely necessary to provide its services and maintain security. No unnecessary data is requested.

At the time of registration:

• Full name and date of birth (for age verification)
• Mobile number & email address
• Your preferred username and password (stored in encrypted form)
• District or city of residence (optional)

During KYC Verification:

• A photo of your National ID (NID) or passport
• Selfie photo (holding NID)
• Proof of current address (utility bill or bank statement)

Automatically Collected:

• IP address and device type (for security purposes)
• Browser type & operating system
• Login time & session duration
• Gaming & betting history (used for bonus management and account administration)
• Transaction Records (Deposits & Withdrawals)

Nbajer uses your personal data only for specific, defined purposes. We do not use or retain information beyond what is necessary.

• Account Management: Login, password reset, and account security.
• Transaction Processing: Your mobile number and name are used to process deposits and withdrawals.
• Support Services: Your data and transaction history may be reviewed to resolve any issues you encounter.
• Security: IP address and device information are analysed to detect fraud and suspicious activity.
• Bonuses & Promotions: Relevant offers are shown to you based on your preferences and gaming habits.
• Legal Obligation: KYC information is used to prevent money laundering.
• Platform Improvement: Usage data is analyzed to identify which games and features are most popular, helping us improve the overall experience.

You can opt out of marketing notifications at any time — either through your account settings or by contacting support.

Nbajer does not sell your personal data to advertising companies or any other businesses. However, there are a limited number of situations where data sharing is necessary.

• Payment Processors: Necessary information is shared to process transactions with bKash, Nagad, and Rocket — transaction details only, not personal information.
• Game Provider: Session tokens or user IDs may be shared for specific games — never your name or contact details.
• Legal Authorities: We are legally required to disclose data when presented with a valid court order or as part of a lawful investigation.
• Security Partners: Encrypted data may be analysed in conjunction with fraud detection systems.

Nbajer uses internationally recognized security technologies to protect your data. Our security team monitors the system around the clock.

• SSL Encryption: All communication between your browser and our servers is encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Firewall & DDoS Protection: The server has multiple layers of security in place.
• Two-Factor Authentication (2FA): An additional verification layer can be enabled when logging into your account.
• Real-Time Monitoring: Alerts are triggered immediately upon any unusual login or transaction activity.
• Regular Audits: Third-party security experts conduct regular audits of the system.
• Restricted Access: Only nbajer staff with a genuine operational need can access member information.

Nbajer uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser or on your device.

• Essential Cookies: Used to remember your login session, balance, and preferred language. The site cannot function properly without these.
• Performance Cookies: To understand which pages are used most and where issues occur. All data is analyzed anonymously.
• Functionality Cookies: Remembers your preferred games, language, and settings.

Cookies can be disabled or cleared through your browser settings. However, disabling essential cookies may affect your ability to stay logged in or play games.

Nbajer does not retain data beyond what is necessary. Different types of information are subject to different retention periods.

• Account Information: For as long as your account remains active. After account closure, data is retained for 5 years to meet legal requirements.
• Transaction Records: 7 years — as required by financial regulations.
• KYC Documents: 5 years after account closure.
• Support Chat & Email: Up to 2 years.
• Login & Device Logs: Up to 1 year.

Your data is securely deleted when it is no longer needed. You may also request early deletion — see the next section for details.

You have clear rights over your own data at nbajer. To exercise any of the rights listed below, support@nbajer.bestto send us an email.

Nbajer strictly refrains from providing services to anyone under the age of 18. This is not only a legal requirement — it is our ethical responsibility.

• Date of birth is verified at the time of registration.
• If there is any doubt, you may be asked to verify your age using your NID or passport.
• No data from minors is collected or stored.
• If a minor's account is identified, it is immediately closed and all transactions are cancelled.

If parents believe their child is using nbajer, they should immediately support@nbajer.best-. We will take prompt action.

Nbajer may update this Privacy Policy when necessary, including in response to changes in technology or applicable laws.

• Whenever changes are made, the updated date will appear at the top of the page.
• For significant changes, you will be notified via a login prompt or by email.
• Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or rights requests, please contact us:

Email: support@nbajer.best